Little Eden

Little Eden Adventure Terms and Conditions

1. General Information

1.1. Acceptance of Terms: By making a booking and/or using our facilities, you agree to comply with and be bound by these terms and conditions. 1.2. Modification of Terms: Little Eden Adventure reserves the right to modify these terms at any time. Any changes will be effective immediately upon posting to our website. 1.3. Contact Information: For any queries, please contact us.

2. Bookings and Payments

2.1. Reservations: All bookings must be made through our website or authorized booking platforms. 2.2. Deposits: A non-refundable deposit of 30% of the total booking cost is required to confirm your reservation. 2.3. Final Payment: The remaining balance must be paid at least 30 days before the arrival date. Failure to pay the balance may result in cancellation of the booking. 2.4. Cancellation Policy: Cancellations made more than 30 days before the arrival date will receive a full refund minus the deposit. Cancellations will be on a sliding scale. Cancellation Policies will be tailored to each event.

3. Check-In and Check-Out

3.1. Check-In Time: Check-in is from 12 noon. Early check-in may be possible by prior arrangement. 3.2. Check-Out Time: Check-out is by 11:00 AM. Late check-out is subject to availability and may incur additional charges. Check in times will vary by event. Please see Terms and Conditions for event/package being booked.

4. Accommodation Rules

4.1. Occupancy Limits: Each accommodation/unit has a maximum occupancy limit which must not be exceeded. 4.2. Quiet Hours: Quiet hours are from 10:00 PM to 7:00 AM. Noise levels must be kept to a minimum during this time. 4.3. Pets: Due to livestock in neighbouring fields pets are not allowed onsite. 4.4. Smoking: Smoking is strictly prohibited inside any accommodation or communal facilities. 4.5. Generators: The use of generators is not permitted. 4.6. Drones: Drones and kites are not allowed due to safety and privacy concerns. 4.7. Group Bookings: Large groups are subject to prior approval. Excessive drinking, noise and disruptive behaviour are not tolerated.

5. Site and Facility Use

5.1. Campfires and BBQs: Only designated campfire areas and BBQ facilities may be used. Fires must not be left unattended. 5.2. Candles and Lanterns: The use of candles and Chinese lanterns is strictly prohibited. 5.3. Waste Disposal: All waste must be disposed of in the designated bins. Guests are encouraged to recycle where possible. 5.4. Damage to Property: Guests are responsible for any damage caused to the property/campsite/farmland during their stay and will be charged accordingly.

6. Water Activities

6.1.Safety Regulations: All guests must wear life jacket, appropriate PPE, buoyancy aids while on the water. Failure to comply with safety regulations may result in termination of activities. 6.2. Self-Launch: Guests are permitted to launch their own watercraft from designated areas only. 6.3. Supervision: Children under 18 must be supervised by an adult at all times during water activities. 6.4. Please read specific Watercraft Terms and Conditions.

7. Yoga Retreats and Gong Baths

7.1. Participation: Participation in yoga retreats and gong baths (any other workshops or events onsite) is at the guest’s own risk. It is recommended that guests consult a general practitioner before beginning any new exercise programme. 7.2. Health and Safety: Any health conditions that may affect your participation must be disclosed to the instructor prior to the session. 7.3. Equipment: Yoga mats and other necessary equipment will not be provided unless otherwise specified.

8. Wedding Venue

8.1. Booking and Deposits: A non-refundable deposit of £1000 is required to secure the booking. The final balance is due 6 months prior to the event. 8.2. Cancellations: Cancellations must be made in writing. If the cancellation is made less than 6 months before the event, a 50% refund will be issued. No refunds will be issued for cancellations made within 3 months of the event. 8.3. Guest Behaviour: We operate a zero-tolerance policy towards illegal activities, violence, and abusive behaviour. Such behaviour will result in immediate expulsion from the venue. 8.4. Decorations: Decorations must not damage the venue. No confetti, fireworks, or open flames are allowed. Chinese lanterns are prohibited. Candles are not allowed. 8.5. Noise Control: Music and entertainment must cease by 11:00 PM. Guests are required to vacate the premises by midnight. 8.6. Liability: Little Eden Adventure is not liable for loss or damage to personal property. It is recommended that guests arrange adequate insurance. 8.7. Vendors: All external vendors must be approved by Little Eden Adventure. Liability insurance is required for all vendors. 8.8 Guest Conduct: Wedding guests must adhere to all site rules. The event organiser is responsible for ensuring compliance.

9. Health and Safety

9.1. Emergency Procedures: The Assembly Point is clearly marked. H&S procedures are displayed in communal areas. Please familiarise yourself with these upon arrival. 9.2. First Aid: A first aid kit is available in the garden kitchen. 9.3. Fire Safety: Fire extinguisher is located in the garden kitchen. Guests should not tamper with safety equipment.

10. Liability and Waivers

10.1. Liability: Little Eden Adventure is not responsible for any injury, loss, or damage to persons or property during your stay, except where such liability cannot be excluded by law. 10.2. Waiver: By participating in any activities at Little Eden Adventure, guests agree to release the company from any liability related to such activities. 10.3. Insurance: Guests are advised to take out travel and activity insurance to cover any unforeseen circumstances. 10.4. Binding Agreement is formed as soon as Little Eden have received the payment for your reservation, whether a non-refundable deposit or balance payment. This agreement binds you and your party to the terms and conditions set out within. It is your responsibility to ensure all members of your party abide by these terms and conditions throughout your stay. 10.5. Responsibility please do not park on any of the undesignated area. We will not be held responsible for any damage to your vehicle or theft of items from your vehicle whilst your vehicle is parked at Little Eden.

11. Privacy Policy

11.1. Data Collection: Personal data collected during the booking process will be used solely for the purpose of managing your stay and will not be shared with third parties without your consent. 11.2. Photography: We may take photographs during your stay for promotional purposes. Please inform us if you do not wish to be photographed. 11.3 Please read below Privacy Policy.

12. Miscellaneous

12.1. Force Majeure: Little Eden Adventure will not be liable for any failure to perform its obligations where such failure is due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, and government actions. 12.2. Governing Law: These terms and conditions are governed by the laws of England and Wales. 12.3. Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. 12.4. Amendment to Terms: we reserve the right to update, modify, or remove sections of these terms and conditions and disclaimer at any time without prior notice. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes. Little Eden Adventure reserves the right to amend these terms and conditions at any time.

By booking and staying at Little Eden Adventure, you agree to abide by these terms and conditions. Failure to comply may result in eviction without refund and potential liability for damages.

These terms and conditions are designed to cover a wide range of scenarios and ensure the safety, comfort, and enjoyment of all guests at Little Eden Adventure. By following these guidelines, we aim to provide a memorable and safe experience for everyone.

You may give us data orally or by filling in forms or by corresponding with us by post, phone, email or otherwise, for example when you; enter into a contract with us or contact us about doing so, contact us about any contract we have with you, request marketing to be sent to you, enter a competition, promotion or survey, give us some feedback.

We may also receive personal data about you from third parties and public sources, including other customers when they interact with us.

We have set out below how and why we plan to use your personal data.

We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. We may then use your personal data to send you marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing. We will get your express opt-in consent before we use your personal data for any other marketing purpose or share it with any third party for marketing purposes. You can ask us or third parties to stop sending you marketing messages.

Please note that we may process your personal data without your knowledge or consent where this is required or permitted by law. However, if we need to use your personal data for a new purpose and the law allows us to do so, we will notify you and explain the legal basis for our actions. If we want to collect personally identifiable information through our website, we will be up front about this.

When someone visits our website, we may use a third-party service to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

If you do not provide personal data to us and this would prevent us from performing the contract we have or are trying to enter into with you, or place us in breach of the law, we may have to cancel our contract. We will notify you if this is the case.

We may share your personal data with third parties to help us run our business or carry out our obligations to you:

We may also share your personal data with any third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. You can ask us about the retention periods for different aspects of your personal data.

In some circumstances we may anonymise personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

You have the right to 1.1. Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. 1.2. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.  1.3. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. 1.4.Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

1.5. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

1.6. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

1.7. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. 

Little Eden Adventure Website Disclaimer

Disclaimer

1. General Information 1.1. Website Ownership: This website, www.littleedenadventure.co.uk, is owned and operated by Little Eden Adventure. 1.2. Acceptance of Terms: By accessing and using this website, you accept and agree to be bound by the terms and conditions of this disclaimer. If you do not agree with any part of this disclaimer, you must not use our website.

2. Website Content 2.1. Information Accuracy: While we strive to ensure that the information on our website is accurate, complete, and up-to-date, Little Eden Adventure makes no warranties or representations of any kind about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. 2.2. Changes to Content: Little Eden Adventure reserves the right to make additions, deletions, or modifications to the content on the website at any time without prior notice.

3. Links to External Websites 3.1. Third-Party Links: This website may contain links to external websites that are not provided or maintained by or in any way affiliated with Little Eden Adventure. Please note that we do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. 3.2. Endorsement: The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

4. Data Collection and Privacy 4.1. Personal Data: By using our website, you consent to the collection and use of your personal data as described in our Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. 4.2. Cookies: This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us for use by third parties as described in our Cookie Policy.

5. Limitation of Liability 5.1. Usage Risks: Little Eden Adventure will not be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. 5.2. Availability: Every effort is made to keep the website up and running smoothly. However, Little Eden Adventure takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

6. Intellectual Property 6.1. Content Ownership: All content included on this website, such as text, logos is the property of Little Eden Adventure or its content suppliers and protected by international copyright laws. 6.2. Use Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our site, except as follows:

Health and Safety Policy

1. Policy Statement Little Eden is committed to ensuring the health, safety, and welfare of all our guests, staff, and visitors. We aim to provide a safe environment and comply with the Health and Safety at Work etc. Act 1974 and other relevant legislation.

2. Responsibilities

2.1 Management Management is responsible for:

• Ensuring this policy is implemented and maintained.
• Regular risk assessments to identify hazards.
• Providing adequate resources to meet health and safety commitments.
• Ensuring all staff are competent to do their tasks and to give them adequate training.

2.2 Employees All employees must:

• Co-operate with supervisors and managers on health and safety matters.
• Not interfere with anything provided to safeguard their health and safety.
• Take reasonable care of their own health and safety.
• Report all health and safety concerns to an appropriate person.

2.3 Guests and Visitors Guests and visitors are expected to:

• Follow all safety instructions and signage.
• Report any observed unsafe conditions to campsite staff.

3. Risk Assessment

• Regular risk assessments will be conducted to identify hazards.
• Action will be taken to prevent or control risks.

4. Fire Safety

• Firefighting equipment is provided and maintained.
• Fire drills and training will be conducted regularly.
• Emergency exits must remain clear at all times.

5. First Aid and Accidents

• A first aid kit is available in the garden kitchen.
• All accidents and injuries must be reported to the owner and recorded in the accident log book.

6. Equipment and Facilities

• Regular inspections and maintenance of all campsite facilities and equipment to ensure they are safe.
• Clear instructions for the safe use of equipment.

7. Training

• Training will be provided to all employees on health and safety issues relevant to their job roles.
• Refresher training will be provided as needed.

8. Consultation

• We will consult with employees on matters affecting their health and safety.

9. Review and Monitoring

• This policy will be reviewed annually and updated as necessary.
• Health and safety performance will be regularly monitored.

10. Implementation

• This policy is effective immediately and is mandatory for all staff, guests, and visitors.

Date: 08.08.24

Company’s Office Address: Wall Eden House, New Road, Highbridge, Somerset, TA9 3PU, England